Define a Business Activity

Business Activities are the economic activities carried out by a firm during the course of business. These are ongoing activities, which create value for the shareholders. The business activities include operations, marketing, or administration.

Prerequisites

None.

Steps

Perform the following steps to define the business activity:

1. Log in to your Salesforce account.

2. Click Servicing Configuration.

3. Go to Misc.,  Manage.

4. Select Business Activities.

   The Business Activities page is displayed.

5. Click Define a Business Activity.

   The New Business Activity page is displayed.

6. Specify the Business Activity Name.

7. Click Save.

   The business activity is created and displayed in the Business Activities page.