Preface

Purpose of this document

This guide is designed to help you maintain and process loans and leases in Q2 Origination. It also assists you in handling all the necessary activities in the life cycle of a loan or a lease origination process. It describes the tasks that you as a business user can perform using the Q2 Origination application. Each chapter provides information on the related business concepts and the detailed steps for performing the tasks. Important business terms and user interface elements are described in detail in the Glossary at the end of this guide.

Intended audience

This guide is intended for users of Q2 Origination. You must read this guide if you are a financial institution, bank, or institutional investor using Q2 Origination for:

• Submitting borrower applications for secured and unsecured loans to individuals and businesses

• Evaluating the risk and credit profile of borrowers

• Approving and disbursing loans

• Funding commercial real estate loans

• Providing microfinance and lease contracts

• Maintaining the product offerings and associated details.

Business users should read this document before they start using the product. System administrators should read this document before they install or configure the product.

Q2 Origination is the foundation product for using other products in the Cloud Lending suite. You use Q2 Origination to maintain all your customer information and business offering details. 

Prerequisites for use

This guide assumes a basic knowledge of loan/lease origination concepts and familiarity with the Q2 Origination product and the Windows platform.

Organization of information

The guide is organized in the order of tasks that form the logical flow of creating and approving a loan or lease application: 

Introduction

Provides an overview of the different types of loan/lease products followed by a detailed business flow for key loan/lease products.

Prospecting

Provides information about the initial stages of analyzing and qualifying the potential borrowers and providing them a snapshot view of funding options based on their requirements.

The chapters that follow provide descriptions of what users can do at each step of processing the various application types, along with detailed procedures for each such task. The field descriptions for each page are given at the end of the respective procedure.

List of abbreviations

The following table lists all the abbreviations used in the document:

Conventions Used in this Document

To help you easily understand the information on this User Guide, there are a few hints which appear throughout in the form of:

• Important information is presented as Tip, consider the example given below:

  Tip:

  You can also build a credit decisioning module that can be built over your existing system.

• Additional Information is presented as Note, consider the example given below:

  Note:

  Select the look up icon to view the side bar.

• Warnings appear as shown in the example below:

  Once you disable the rate card, it cannot be enabled again.

• Cross-references appear as given in the example below:

  External cross-references: For more information about the lease origination process, see Origination Configuration in the Q2 Origination Administration Guide.

  Internal cross-references: For more information about the lease origination process, see Creating a consumer lease application.

• Menus, options, icons, fields, and text boxes on the screen are in Bold, Initial Caps as given below:For example,  Select Create Deal Room.

Related documentation

Refer to the Q2 Origination Administration Guide to know how to set up the features in the application and make them available for use in origination and application processing.

Refer to the Cloud Lending Documentation and Training website to access release notes, training, and other related materials that describe the latest features and resolutions for issues logged by customers.

Technical Assistance

For all customers and partners of Q2 Software, Inc., our technical support team provides technical assistance. Q2 Software, Inc. customers are served via a dedicated support desk. Contracted customers are provided a sign-on to communicate with Q2 Software, Inc. technical support staff.

USA office address: 

13785 Research Blvd #150, Austin, TX 78750, United States

India office address: 

Sy.no. 76 and 87, Sadaramangala Industrial Area, Primeco Unioncity, Block B, 3rd Floor, Plot no. 18, 19A & 19B, Whitefield Main Rd, Bengaluru, Karnataka 560067