Account relationship summary

The Account Relationship Summary page can be viewed by selecting View Relationship Summary button in the Q2 Relationship Summary tab.

View the relationship summary of an account

Prerequisites

• To be able to view the relationship summary of an account, the Skuid page of Account Relationship Summary button must be qdded to the Account detail page.

• Before adding the Skuid page of Account Relationship Summary button, go to the sessions settings and disable the "Use Lightning Web Security for Lightning web components and Aura components".

Steps

1. Go to the Accounts tab and select any account.

2. Go to the Setup > Edit Page.

3. On the Lightning App Builder page that is displayed, go to the Components section, and search for the Skuid Page in the Search box.

4. Drag and drop the Skuid Page on the Account Page.

5. Specify the Page Name as AccountRelationshipButton.

   

6. On the displayed page, select Activate.

   Selecting Activation displays the following window:

   

7. Select Activate.

8. On the Account Record Page window that is displayed, select Assign as Org Default > Desktop > Next, and then Select Save.

9. Go to the Account page and refresh it.

   The View Relationship Summary button is added to the Account page.

Steps

1. Log in to your Salesforce account.

2. Select Accounts, and then the required account name. 

3. In the Q2 Relationship Summary section, select View Relationship Summary.

   

   The Q2 Relationship Summary page is displayed as follows:

   

   On the Relationship Summary page, you can view the details and perform the required actions in the following sections:

   • Financial spreads: View financial statements

   • Affiliation: View and update the affiliations of an account

     • Add a Relation

   • Relationship graph: View the relationship graph of an account

   • Document: View or update documents of an account

   • Covenants: View covenants of an account

   • Risk management: View available products of an account

   • Available Products

   • Financial spreads: View financial statements

On the Q2 Relationship Summary page, you can also perform the following actions:

• Calculate the exposure

• Run the risk assessment

Calculate exposure

In the Q2 Relationship Summary window as depicted in the preceding image, to calculate the exposure for the account, select Calculate Exposure.

Risk assessment

In the Q2 Relationship Summary window as depicted in the preceding image, to get the total risk score for the account, select Run Risk Assessment.

On Selecting this button, the total risk score for the account gets generated.

Financial accounts: View financial accounts of an account

Prerequisite

An Account exists.

Steps

• On the Relationship Summary page, select Financial Accounts.

  The Financial Accounts section is displayed.

Affiliation: View and update the affiliations of an account

Prerequisite

An Account exists.

Steps

1. On the Relationship Summary page, Select Affiliations.

   The Affiliations section is displayed.

   

2. To add a new relation to the list of affiliations, in the Affiliations section, select Add New Relation.

   The Add Member section is displayed.

   

3. In the Add Member section that is displayed, provide the details as explained in the following table:

   Field	Action and Information
   Related Entity	Enter or search and select an individual's account to which a relationship is extended.
   Role	Enter or select a role played by the individual entity in a relationship.
   Ownership Percentage	Enter the percentage of ownership of the individual account.
   Related Entity	Enter or search and select a business account to which a relationship is extended.
   Role	Enter or search and select a role played by the business entity in a relationship.
   Ownership Percentage	Enter percentage of ownership of the business account.

4. Select Add Member(s) to save the relation.

   The Affiliations section with the added member is displayed.

5. In the Affiliations section, from the list of members, you can select a member to select it, and then select View Details to view the details of the added member.

   

Relationship graph: View the relationship graph of an account

This is used to view how different accounts are related to each other. Once you have created the entity relationships for an account, you can view the overall relationship chart or graph using the Relationship Graph. The system fetches the details of the account. The relationship graph shows:

• All the roles that the account is executing. For example, it may be a primary Borrower in a loan, a Guarantor in another, have a Subsidiary firm, and so on.
• The placement of the selected entity in the overall relationship, and its role. For example, if Mary Jane is the entity, she may be an Owner of ABC Enterprises and linked to it as an Individual entity.

Prerequisite

Entity relationships exist between the entities associated with the application.

Steps

1. On the Relationship Summary page, select Relationship Graph.

   The Relationship Graph section is displayed.

Documents: Documents of an account

FIs can upload and manage all relationship documents in one place (Relationship Summary page). Q2 Origination supports the following scenarios:

• Scenario 1:  Create Account > Upload Documents > Create Application

  In this scenario, the user can view, upload and manage documents as a part of the Account relationship management documents prior to any application creation. The documents uploaded on the Account page are visible on the documents page as well.

• Scenario 2: Create Account > Create Application > Upload Documents on Application > View and Manage Documents on Account

  In this scenario, there are no documents uploaded on the Account page, however, the documents relevant to the Account are uploaded on the Application. The user can view and manage the uploaded documents (relevant to the account) on the Account page as well.

• Scenario 3: Upload Documents on an Existing Account > Create New Application for the Existing Account > View Account Documents on Application

  In this scenario, documents are uploaded for an existing account, and when an application is created on that existing account, the user can view and manage the Account documents on the Application.

  Note:

  For relationship documents, the following configurations must be done:

  • Reuse Document = True

  • Object Type = Party

  • All the document definitions with “object type “= Party and “reuse document”= true are visible in this section.

  • Users can perform all document management functions here, such as:

    • Upload File

    • Record Comments

  • All files uploaded here are available on all applications where the Account is a party to the application.

  • All files uploaded on the Application for this account are displayed here as well.

Document: View or update documents of an account

Prerequisite

An account exists.

Steps

1. On the Relationship Summary page, select Documents.

   The Documents section is displayed.

   

2. In the Documents section of the Relationship Summary page, you can do the following:

   • Filter the documents based on Document Category, and Applicable Period.

   • Reset Filters

   • Add a document

   • Delete file

   • Take action on each document

     • Delete Document Category

     • Upload File

     • Comments

   Note:

   • If the document is associated with a covenant, the Covenants Name column displays the name of the covenant; and if it is not, the column displays NA.

   • The documents that are not associated with a covenant are displayed at the top of the table, followed by the covenants related documents in the reverse chronological order

3. To add a document, in the Documents section, select .

   In the Add Document Categories window that displayed. You can search for a Document Definition, sort the table view, or add a Document Definition.

4. To delete a document, from the list of displayed documents, select the one to be deleted, and then select the Flag Selected Rows for Deletion button that gets displayed after selecting the row.

   

5. To take actions on any one of the document row, select drop-down, and then select the action to be performed.

   

6. To delete a document category, as highlighted in the preceding image, from the Actions menu, select Delete Document Category.

7. A pop window asking for confirmation on deleting that document category is displayed. If you are sure you want to delete it, then select OK. Else, select Cancel.

8. To upload a file, as highlighted in the preceding image, from the Actions menu, select Upload File.

   In the Add attachment window that displayed. You can perform the following actions:

   • Search for a Content Document

   • Sort the table view

   • Upload file by selecting Upload

   

9. To write comments, as highlighted in the preceding image, from the Actions menu, select Comments.

10. Add a comment in the displayed box, and then select Add Message.

    

Covenants: View covenants of an account

Prerequisites

An account exists.

Steps

1. On the Relationship Summary page, select Covenants.
   

   The following page is displayed with the list of covenants linked to the account.

   

2. Select the Drawer to view the details of the covenant.

   

3. The fields are explained in the following table:

   Field	Description
   Covenant Name	This indicates the name of the covenant.
   Covenant Description	This field stores the description of a Covenant.
   Type	This indicates the type of covenant.
   Next Evaluation Date	This field stores the date on which the Covenant would be next evaluated.
   Expiry Date	This field stores the date till which the covenant is effective and needs evaluation in the system.
   Frequency	This indicates the frequency of the covenant.
   Number of Days Till Overdue	This new field stores the first due date on which the covenant must be evaluated.
   Sub Type	This field indicates the sub type value for the covenant type.
   Financial Operator	This indicates the financial operator related to the covenant. It can be any one of the following: < > <= >= BETWEEN
   Financial Indicator	This field indicates the financial indicator related to the covenant. It is a value for the subtype of the financial covenant.
   Previous Evaluation Date	This field stores the previous date when covenant has been evaluated
   Application	This field store the name of the associated application.
   Expected Close Date	This field stores the expected close date of the application.
   Status	This indicates the status of the last evaluation.
   Owner ID	This field stores the ID of the assigned owner of the custom object record.

   The following actions can be performed on the added covenants:

   

• View history

  This action displays the evaluation history of the covenant.

  

  Note:

  Status and Notes fields can be edited in the Evaluation History section by selecting the Edit button.

• Edit covenant

  This action enables you to edit the covenant details.

• Delete covenant

  This action enables you to delete the covenant. The deleted covenant gets delinked from all the associated applications.

• Documents

  This action displays the list of documents associated with the covenant based on Frequency by which documents must be validated.

  

  The following actions can be performed on the listed documents:

  • Delete document category

    This action enables you to delete the associated document category associated with the listed documents.

  • Upload file

    This action enables you to attach documents as per the defined document category.

  • Send email

    This action enables you to send an email notification requesting the covenant related documents from the Borrower/Account owner by performing the following steps:

    1. Select one or more document categories.

       Selecting one or more document categories displays the Send Email option.

    2. Select Send Email.

    Note:

    The above mentioned actions can also be performed from the Covenant Evaluation Dashboard. For more information, see Covenant Evaluation Dashboard

  • Edit Status

    This action enables you to edit the status of the associated document category as Open, Submitted, Approved, Rejected, and Reupload.

Add covenants to an account

To add a covenant on the account or party level, follow the steps:

1. On the Relationship Summary page, select + Add Covenant(s).

   The Add Covenants window is displayed with the list of available covenant definitions.

   

2. Select the covenant definition for which you want to create a covenant, and select Create Covenant(s).

   Note:

   • You can also search the covenants by Search Covenant Definitions.

   • You can select multiple covenants for an account or party.

3. Edit the details of the covenants as required, and select Confirm.

   

   Selecting Confirm attaches the covenant to the account or party.

   Note:

   • All the covenants that are added at an application will also be displayed for at Account/Party level.

   • All the covenants created before the August2023 release would also be linked to the past or existing accounts.

Delete covenant from an account

To delete a covenant at the account or party level, follow the steps:

1. On the Relationship Summary page, expand the drop-down menu in the Actions columns for the covenant which you want to delete.

   

2. Select Delete Covenant.

   The Deletion Confirmation pop-up is displayed.

   

   Note:

   • The above pop-up is displayed when a covenant is associated with an account and not associated with any application.

   • If a covenant is associated with only one application, deleting it also deletes it from the application level. The following delete confirmation pop-up is displayed:

     

   • If a covenant is associated with more than one application, deleting it from the customer/account level, deletes it from all the associated applications. The following delete confirmation pop-up is displayed:

     

3. Select Delete to delete the covenant and Cancel to cancel the deletion.

View the risk management of an account

Prerequisites

An Account exists.

Steps

1. On the Relationship Summary page, select Risk Management.

   The Risk Management section is displayed.

   

Risk management: View available products of an account

Prerequisites

An account exists.

Steps

1. On the Relationship Summary page, select Available Products.

   The Available Products section is displayed.

   

2. In the required product box, select to add that available product.

Financial spreads: View financial statements

Prerequisites

An account exists.

Steps

1. On the Relationship Summary page, select Financial Spreads.

   The Financial Spreads section is displayed.

   

   The Financial Spreads page supports the following tabs:

   • Balance Sheet

   • Income

   • Ratio

   • Cashflow

   • UCA Cashflow

   • Sensitivity Analysis

   Note:

   • The changes that are being made on the application level reflects on the account page and vice-versa.

   • The Financial Spreads page does not allow you to edit the Account Name, you can edit the account details at the application level only.

   • The Financial Spreads page does not support Global DSC in the relationship summary account page.

   • For more information on the mentioned tabs, See Financial statement spreading.