Introduction

Q2 Loan Servicing is an end-to-end loan management solution built natively on Salesforce that efficiently handles loan servicing, collections and portfolio management reporting under one robust and secure platform. It is a loan servicing product in the Q2 Lending suite. You use Q2 Loan Servicing to maintain all your customer information and business offering details. Q2 Loan Servicing can either be integrated with your existing origination platform or with Q2 Lending in-house origination and underwriting platform, Q2 Originate. You can also integrate Q2 Loan Servicing with Q2 Collections , our advanced collections solution that enables lenders to define and automate their collection process.

Key features

The following are some of the key features of Q2 Loan Servicing:

• Built Natively on Salesforce, Q2 Loan Servicing leverages the security and flexible business engine of Salesforce.

• Supports the entire loan cycle which includes Origination, Underwriting, Servicing and Collections, thus aiding in end-end loan cycle management.

• Automates billing and payments.

• Improves the turnaround time drastically across all customer interaction channels, thus improving collaboration.

• Leverages real-time analytics, customized reports, and dashboards based on user preference.

• Subledger transactions.

• Integrates loan servicing and repayment with mobile platforms, thus making it mobile-ready.

Key benefits of Q2 Loan Servicing

Following are some of the key benefits of Q2 Loan Servicing:

• New lending products can be configured instantly.

• The automated process results in a quick change in loan terms.

• Faster time-to-market enabling rapid response to new product opportunities; resulting in higher profits.

• Real-time update of loan transactions.

• A single system of record for all your transactions, anytime, anywhere.

• Built-in security, hassle-free upgrades, and access to the storage available with Salesforce 

• Reduced technical, operating, and servicing costs.

Amortization based loans

Amortizing a loan involves establishing a series of payments that provide the lender with an interest amount based on the unpaid principal balance in a given month. Also, the principal repayments cause the unpaid principal balance to be zero at the end of the loan. The amount of each monthly payment may be identical, in which case, the interest component of each payment keeps decreasing and the principal component of each payment keeps increasing during the life cycle of a loan. Or, an equal principal amount may be paid in each payment with decreasing interest over time.

In amortization based loans, the Interest is calculated as per the amortization schedule, and not by the last accrual date. Here, you pay a fixed cost of credit, irrespective of the day you choose to make payments. Amortization based loan is only applicable to the record type, Loan. The cost of credit is fixed under amortization based loan.

Flexible Amortization Based Loan product type is similar to the amortization based loan except for the payoff amount calculation.

CL Loan supports both, one time funding and funding in tranches, for both types of AMZ based loans. You can define a Draw Period during which funds may be drawn, and a Draw Billing Period during which Interest Only payments may be made by the borrower. Every disbursement results in a reschedule of the loan. However, disbursement does result in extension of the loan term; only the payment amount is changed.