Cancel a Cash Receipt

You can cancel a cash receipt only if it is not already used to make any payments. Once a cash receipt is applied, it cannot be canceled. 

Prerequisites

Following is the prerequisite to cancel a cash receipt:

• A cash receipt is created.

  Note:

  To know about how to create a cash receipt, refer to Create a Cash Receipt.

Steps

Perform the following steps to cancel a cash receipt:

1. Click on the cash receipt that needs to be canceled.

2. Click Cancel Cash Receipt.

   • Receipt Status updates to CANCELLED.

   • Receipt Amount = Unapplied Amount.

Example

As shown in the following image, when a cash receipt (CRT-0000000037) is canceled, the following changes occur:

• Receipt Status is CANCELLED.

• Receipt Amount = Unapplied Amount = $200,000.00.