Cancelling or stopping an ACH transaction

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Cancelling or stopping an ACH transaction

This feature is used to cancel/stop  ACH transactions on your CL Contract.

Prerequisites

The following is the prerequisite to canceling or stopping an ACH transaction:

  • Loan is in approved status.

Steps

Perform the following steps to cancel or stop ACH transaction:

  1. Log in to your Salesforce account.

  2. Click CL Contracts.

  3. Select the required CL Contract ID.

  4. Go to Loan Quick Menu.

  5. Go to Loan Actions.

  6. Click Cancel/ Stop ACH.

  7. Select the required Parameter.

  8. Click Save.

Note:

Specify the ACH Drawer name only if the Relationship type is selected as Spouse, Secondary, Co-signer, Co-signer spouse, Co-signer 2, Co-signer 2 spouse or Third party.

If you fail to do so, you will receive the following error message "Input ACH Drawer name".