Dashboard setup
In a lending organization, after a loan or a lease application is created, it is reviewed and processed at each stage before it is finally accepted or rejected. A stage also known as department, is a logical grouping of tasks in a Q2 Origination workflow, such as Application Qualification, Underwriting, and so on. Tasks are the actions that are needed to be done to process an application such as, Identity Verification, Documents Collection, and so on. These stages decide the order in which an application should be processed.
Example:
The dashboard of an application lists the stages it has to go through for processing, along with the tasks needed for completion of each stage. By default, only one top-level node signifying the current stage of the application is expanded. For example, if the application is currently at the Underwriting stage, then only the Underwriting node is expanded.
Q2 Origination also provides you the flexibility to add auto close tasks for any new third party integrations you do, and tasks that are required based on the specific loan's parameters. You can view all these tasks on the Dashboard.
Configure applications workflow
Configuring a workflow requires the following steps to be done:
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Configuring the stages
Configuring a stage means defining all the tasks that are required for its completion.
Note:To know about configuring stages in Q2 Origination, refer to Configuring a stage.
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Defining queues and members for the stages
Queues and Members are the users associated with stages.
Note:To know about defining the queues and members, refer to Configuring a stage.
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Setting up Task Templates
You need to define the tasks that are required to complete an application.
Note:To know about setting up task templates, refer to Configuring a task template
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Setting up the Product Stage Task Association
The tasks that are defined for an application need to be associated with stages.
Note:To know about setting up the product stages task association, refer to Configuring product department task association.