Refund a Cash Receipt

You can refund a cash receipt. You can refund all or a portion of the unapplied amount on the receipt using this option.

Prerequisites

Following is the prerequisite to refund a cash receipt:

• A cash receipt is created.

  Note:

  To know about how to create a cash receipt, refer to Create a Cash Receipt.

Steps

Perform the following steps to refund a cash receipt:

1. Click on the cash receipt that needs to be refunded.
2. Click Refund.The Refund Cash Receipt page is displayed.
3. Specify the Enter amount to refund to specify the amount to be refunded.
4. Click Apply Refund.
   • The field Receipt  Status updates to REFUNDED if the complete amount is refunded.
   • Unapplied amount gets deducted by the refunded amount.

Example

As shown in the following image, when a cash receipt (CRT-0000000000) is refunded completely, the following changes occur:

• Receipt Statusis REFUNDED.
• Unapplied Amount = 0.