Contingency status codes

Contingency status codes are event-driven status codes that are applied to a loan contract after a certain event has occurred that hinders the borrower's ability to repay the loan. These events could be specific to the borrower or to the loan.

By default, the following contingency status codes are available in CL Loan:

• Bankruptcy (B)
• Duplicate (K)
• Deceased (D)
• Fraudulent (F)
• No Communication (X)
• Suspend Disbursal (Z) (applicable only for LOC and loans funded in tranches)

Contingency status codes behavior

• You can define a contingency status code, and the actions associated with it.
• You can change the associated actions of a default contingency status code.
• Application of the codes can be done manually from the CL Contract page, or through the rule engine, which in turn runs the ContingencyStatusChange job.
• When a contingency status code is applied, all the actions associated with it take affect on the selected contracts.
• Only one contingency status code can be active for a loan contract at a time so when a new code is applied the previous code gets revoked.
• All loan actions involving reschedule, such as Reschedule action, and Due Day Change action  are stopped while a contingency status code is active. 
• You can edit, delete, and revoke a contingency status code for a contract.
• Once the contingency status code expires, or the reason for applying it ceases to exist, or is resolved, and you remove the contingency status code, the blocking actions that were applied are resumed.

Defining contingency status codes

You can define a new contingency status code and the actions related to it.

Perform the following steps to define a contingency status code:

1. Log in to your Salesforce account.
2. Click Servicing Configuration > Product >  Product Management > Contingency Status Codes.
3. On the Contingency Status Code Definition page, give a name to the contingency code and associate a set of actions to it.
4. To know more about the actions that can be associated with contingency codes, refer to the Actions Description table.

Applying contingency status codes

You can apply the contingency status codes manually on a contract at a time, or through the rule engine on all the contracts that satisfy the criteria specified in the rule engine.

Prerequisites

The following are the prerequisite to applying a contingency status code:

• The contract is Active.
• For applying Suspend Disbursal contingency status code the contract is an LOC loan or a loan funded in tranches.

Applying contingency status code manually

A contingency status code can be applied on a contract. This is a manual process. After the code is applied, the associated actions take affect on the contract.

Perform the following steps to apply a contingency status code on a contract:

1. Log in to your Salesforce account.

2. On the CL Contract page, under the Contingency Status Codes tab, click New Contingency Status Code.

   The Apply/Edit Contingency Status Code page appears.

   

3. Click the Contingency Status Code Setup lookup to view the default and the user-defined contingency status codes.

4. Select the code that you want to.

5. The actions associated with the selected code appear with selected checkboxes.

   Note:

   To know more about the actions, refer to the Actions Description table.

6. Click Save.

7. The selected code is applied, and the associated actions take affect on the contract.

Applying contingency status code through the rule engine

You can use the rule engine to apply the contingency status codes on all the loan contracts that satisfy the defined criteria.

Rule engine can consist of one or many rules. A rule can consists of one or many criteria that define the loan contracts on which the rule is to be applied. The criteria are executed as defined in the evaluation criteria expression. A number of rules can be grouped to form a rule set. Within a rule set the rules are executed in the order of their priority.

Perform the following steps to define a contingency status code rule:

1. Log in to your Salesforce account.
2. Click Servicing Configuration > Product > Product Management > Contingency Rules.
3. On the Contingency Status Code Rules page, click Add New Rule.
4. Give a name to the rule.
5. Set a priority to the rule. The rules in a  rule set are executed in the order of their priority.
6. Specify the criteria details. You can define one or more criteria.
7. In the Evaluation Rule text box, specify the boolean expression to execute the criteria. For example the expression 1 AND (3 OR 4), fetches the objects that satisfy criteria 3 or 4, and 1.
8. Define the actions related to the rule set.
9. To know more about the actions that can be associate to the contingency codes, refer to the Actions Description table.

Example

• A rule set with the name Contingency Status Change, is created.
• It consists of two rules Rule A and Rule B.
• Rule A is set to priority 1 and  Rule 2 is set to priority 2 so Rule 1 is executed before Rule 2 is.

Understanding Rule A

The following image describes the details of Rule A.

• Rule A fetches the loan contracts that satisfy both Criteria 1 and Criteria 2 as defined under Evaluation Criteria.
• The loan contracts that have Interest Capitalization enabled and whose Last Activity Date was before 11th June are fetched.
• The fetched loan contracts are marked as Duplicate.
• Actions associated with the contingency code Duplicate (K) are applied on these contracts.

Understanding Rule B

The following image describes the details of Rule B.

• Rule B fetches the loan contracts that satisfy both Criteria 1 or Criteria 2 as defined under Evaluation Criteria.
• The loan contracts that have Delinquent Amount more than 500, or have more than 60 Delinquency Grace Days are fetched.
• The fetched loan contracts are marked for Bankruptcy.
• Actions associated with the contingency code Bankruptcy (B) are applied on these contracts.

Revoking a contingency status code

A contingency status code can be edited to revoke it earlier than the original revocation date and actions that had been put on hold can be resumed. 

Fields reference table