Product Change Configuration Setup

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Product Change Configuration Setup

Based on the configurations specified on this page, the users can perform the product change transaction. This configuration must store the combination/pair of asset classes and the list of application statuses during which the changing of products can be allowed. The following values are seeded OOTB in the Q2 Origination package:

From Asset ClassTo Asset ClassStatuses
Consumer UnsecuredConsumer SecuredNew-Entered; New-Submitted
Consumer SecuredConsumer Real EstateNew-Entered; New-Submitted
Consumer Real EstateConsumer SecuredNew-Entered; New-Submitted
Commercial UnsecuredCommercial SecuredNew-Entered; New-Submitted
Commercial Real EstateCommercial SecuredNew-Entered; New-Submitted
Note:

Based on this configuration, the products are listed in the Change Product window while the user is changing the product. For example, if the application's status is New-Entered, and the product on which the application is created belongs to Consumer Unsecured, then the user can see Consumer Secured related products as options in the Product dropdown in the Change Product window while changing the product.

Steps

To set up product change configuration:

  1. Log in to your Salesforce account.

  2. Go to  (App Launcher) > Origination Configuration > Product Change Configuration.

    A list of configurations for which the product change is allowed is displayed. 

  3. Select New Application Product Change Config.


  4. Specify the details as described in the following table and then select Save:


    Field NameDescription
    From Asset ClassSpecify the asset class name for which you want to allow the product change.
    To Asset Class

    Specify the asset class name to which the product can be changed.

    Note:

    For a Consumer asset class, you can specify only Consumer related asset classes. Same for the Commercial asset class.

    For example, if you want to allow product change on Consumer Secured, you need to specify Consumer Unsecured or Consumer Real Estate in the To Asset Class field. 

    StatusSelect the application statuses for which you want to allow the product change.