Add Document Category
You can add any document category that is configured in Q2 Origination to a specific loan opportunity, even if it is not associated with the related Q2 product. This helps address situations in which the loan origination team captures documentation above and beyond the minimum requirements set for the product.
For example, a loan officer receives a Business Certificate document from the primary borrowing entity (a business). A business certificate is not a requirement of the specific product being underwritten. That is, there is no Business Certificate document category associated with the product, although it may be available in Q2 Origination. However, all documentation received from the borrower should be included in the credit file. So, the loan officer locates the "Business Certificate" category and adds it to the loan. Thereby, the document can get included in the borrower's credit file.
Completing the documentation requirements is tracked through tasks. For each document requirement, either a task is created to verify submission, such as submission of a driving license as an identity proof, or a task configuration is created to send and receive signed documents from the different borrowing relationships. For example, receiving a signed copy of the contract from the borrower or sending the borrower's tax details to a chartered accountant on the lending institution's panel and receiving a verified copy. For information on associating tasks to documents, see the section Create the Deal Flow.
In the DOCUMENTS tab, you can view the complete document list along with the status in a single view. The page displays mandatory and non-mandatory documents. It also displays the documents that have been uploaded. You can record comments against each document category. There is a provision to display the documents configured and applicable to an application in a separate tab. The documents displayed can be categorized based on Document Types.
The documents associated with an application are displayed in a table with the following information:
| Field Name | Description |
|---|---|
| Documents | This field displays the document definition name. |
| Description | This field displays the description provided against each document definition. |
| Related To | This field displays the entity against which the document category is created: Application, Account Name, Collateral Description. |
| Status | This field displays the status captured against each document definition. |
| Comments | This field displays the comment specified by the back-office user while verifying the uploaded documents. |
| File | This field displays all the files that are uploaded against each document definition. On the select of the file hyperlink, the existing document viewer pop-up window is displayed. This field has a delete |
| Action | The following actions are possible against each document definition:
|
to expand the section and view the description.
icon to delete the file. In a scenario where you may want to delete a document that is accidentally uploaded or is out of date, and you want to replace it with a newer version, you can delete the document from the application. The document remains in the system, and you can add it to the application again if needed.Associate document categories to an application
Document categories help you define the documents required from a borrower and classify them logically for easy access. Only those document categories are allowed to be added that does not have a rule criteria (Document Categories with rule criteria are automatically added depending on the result of the rule.)
Prerequisites
Before you begin to associate document categories with an application, ensure that the following prerequisites are met:
The document category is defined. To do the same, refer to Setting up a document category (Old documents management).
The document category is associated with the CL product.
Steps
To associate a document category to an application:
Log in to your Salesforce account.
Go to
(App Launcher) > Applications.On the Applications tab, and from the list of applications, select the required application.
The loan dashboard is displayed.
Select the DOCUMENTStab.
Select
. The Add Application Document Categories window is displayed.
Select the application, party, or collateral to which you want to associate the document category and select Next Step.
Select the document category that you want to associate.
All those predefined document categories that do not have a rule criteria and that you associate with the lending product are available for selection. (Document Categories with rule criteria are automatically added depending on the result of the rule.) You can select a parent or a child category for the application/party/collateral.
Select Add Document Category.
You can see the document category and any child category, if defined, in the DOCUMENTS tab of the loan dashboard. Select each document to view the description, responsible party, and reviewer for the category.